Trézor.io/Start® — Starting Up Your Device

Clear, modern, and secure—step-by-step setup to get your Trézor hardware wallet ready.

Version: QuickStart • Editable copy
Step 1

Unboxing & First Look

When your Trézor device arrives, inspect the box and tamper-evident seal. The package should include the device, a USB or USB-C cable, recovery seed cards and a quick-start guide. Never accept a device with a broken seal or suspicious packaging.

Tip: Always buy directly from the official store or an authorized reseller to avoid tampered devices.

Keep your recovery seed cards and any printed material inside a safe until you begin the setup.
Step 2

Connect & Verify Official Site

Connect your Trézor to a computer using the supplied cable. Before interacting, open your browser and verify you are on the official start page as instructed by the printed guide—confirm the URL is exactly what the device vendor indicates. Never download or run untrusted software.

  1. Plug device into your computer.
  2. Visit the official start page shown on the printed guide.
  3. Follow on-screen prompts—your device screen will display matching codes to confirm authenticity.
Warning: Do not enter your recovery seed into any website or software. Seeds must remain offline and on physical paper.
Step 3

Firmware & Authenticity Check

When setting up, the device may prompt for a firmware update. This process is normal—firmware updates improve security. Verify the device shows a secure update dialog and never bypass authenticity checks. The device’s own screen is the root-of-trust: follow what the hardware displays, not third-party instructions.

If a firmware update fails or the device behaves oddly, disconnect and consult official support resources.

Step 4

Generating & Securing Your Recovery Seed

One of the most critical moments is when your Trézor generates your recovery seed. This is a human-readable list of words that restore your wallet if the device is lost or damaged. Write every word clearly on the provided recovery cards. Never capture the seed electronically (photos, digital notes, cloud). Preferably store multiple copies in different secure locations—bank safe, safe deposit box, or a well-protected home safe.

You will not be asked for your seed during normal use—only to recover or migrate your wallet.

Step 5

Set a Strong PIN & Optional Passphrase

Choose a PIN that you can remember but that isn’t trivial. The Trézor device limits guesses, protecting your funds. For advanced users, consider enabling a passphrase (a "25th word")—this extends backup security by adding an additional secret that is not stored with the seed.

Important: If you use a passphrase, losing it means losing access; treat it with the same caution as your recovery seed.

Step 6

Using Your Wallet Safely

After setup, create or import wallets using the official interface. Verify each transaction on your device’s screen before confirmation—never rely solely on the computer’s display. Confirm address fingerprints and amounts using the hardware display.

Help

Troubleshooting & Best Practices

If the device is unresponsive, try a different cable or USB port. For persistent issues, consult the official support knowledge base or contact authorized support channels. Never follow troubleshooting instructions from unknown forums that ask for seeds or private keys.

  1. Restart computer and reconnect device.
  2. Try an official cable and verify port function.
  3. If firmware update fails—do not input seed anywhere; contact support.
Back up your seed in multiple physically separate locations. Consider metal backup plates for fire and water resistance.
FAQ

Quick FAQ

Q: Can I recover without the seed?
A: No — the 12/24-word seed is the only standard recovery. If you used a passphrase, that is also required.

Q: Is it safe to buy from third-party marketplaces?
A: Buying used or from unverified sources increases risk of tampering. Prefer official channels.

Keep instructions accessible but keep your seed inaccessible to others.

Final

Final Notes — Stay Secure

Starting up your Trézor is the first step toward self-custody. Take your time during setup, verify authenticity at every stage, and store recovery material offline. Regularly review official guidance and best practices—security is a habit, not a one-time event.

This guide is editable: change words, colors, or layout to match your site. The structure is semantic and responsive for easy integration.